My photo won't post, or isn't in the gallery

It says "Waiting for review"

Every photo is checked by a moderator before it appears in the gallery. Until then only you can see it, in My gallery. Photos that aren't aurora or the night sky, or aren't the poster's own, aren't approved.

"You can post 10 photos a day."

That's the daily limit. Try again tomorrow.

"The photo couldn't be posted."

• Check your connection and try again.
• The gallery takes JPEG, PNG, WebP and HEIC photos. Some browsers can't open HEIC, the format iPhones use by default. If a HEIC photo fails, export it as JPEG first, or set Settings → Camera → Formats → Most Compatible on the iPhone for future photos.
• Make sure you ticked that you took the photo and that it follows the community rules.

The place is wrong or missing

The place comes from where you choose under Show where it was taken as. Choose Other to search for the right town, or Don't show a place. Location data inside the file itself is removed before upload, so it can't be used.

The photo disappeared

A photo reported by three members is hidden until a moderator reviews it. You can delete your own photos at any time with Delete photo; the points they earned are kept.