Help & support
Guides, answers and the science behind the aurora.
Getting startedHow to use each part of Polar Lights, step by step.12 articlesQuestions & answersQuick answers to the questions we hear most.8 articlesTroubleshootingWhat to check when something isn’t working.10 articlesThe scienceHow the aurora works, and the space science behind the forecast.13 articles
Common questions
- Why does it say “Unlikely” when Kp is high?
- Why can't I report a sighting yet?
- When do my badges and points appear?
- Can other people see my location?
- How do I cancel Chaser?
- How do I delete my account or some of my data?