Contact support
Send us a message from the app or from any help page; we reply to your account's email address.
If the help centre didn't solve it, send us a message:
- In the app: open You → Report an issue or request a feature.
- On any help page: use Still need help? at the bottom.
You need to be signed in, so we can reply to your account's email address. It helps to say:
- what you were trying to do and what happened instead,
- any message on screen, word for word,
- your device and whether you use the Android app, an iPhone Home Screen app or a browser. You → Version at the bottom shows your app version.
For anything about your personal data or deleting your account, write to privacy@polarlights.io.